While we prefer to let our portfolio and clients speak for this question, the critical success factors below are those which we strive to exemplify through our work to set us apart from our many competitors. Please browse our portfolio to see a selection of KwikWeb’s satisfied clients that you may speak to directly to ask about us.
Business Experience
Unlike a majority of web design firms comprised mainly of ‘code-cutters’, our resources have commercial consulting and business analysis experience backed by solid tertiary business and IT qualifications. This equates to consultants who take the time to understand your business so that they can recommend tailored solutions that thoroughly meet your requirements.
When you deal with KwikWeb, you’ll deal with like-minded people who are running a business too and often share similar goals with you. This ensures a holistic business and IT approach to solutions delivery with the goal of maximising the return on your investment.
Extensive IT Skill Set
Apart from our web developers and designers, KwikWeb boasts a wide range of specialist IT skills such as graphic and multimedia designers, usability experts, web programmers, business analysts and consultants. We offer this skill set from our in-house resources and extensive IT network built through solid partnerships.
You can be confident that our specialised consulting and analysis skills, and knowledge of the latest technology will help gain you that competitive edge in the fierce online market.
'Generation Y’ Perspective
‘Generation Y’ broadly refers to those born anywhere between the years starting 1976 - 1982 and years ending 1990 - 2002, and grew up in the rapidly evolving information age with an intimate relationship with computers, the Internet, mobile phones and, of course, iPods. Stereotypical traits of Generation Y include being tech-savvy, ambitious go-getters, street smart and highly paid with impulsive high-spending habits.
Considering that Generation Y now makes up over 20% of Australia’s population and that almost all of them use the Internet for research, it is crucial for businesses with an online presence to capture these consumers early on because as this generation ages, their buying power will undoubtedly continue to grow.
As a young, developing business, a number of individuals in our team belong to this generation. This is great for clients who want to target Gen Y consumers, as we can provide first hand perspectives about the thought processes behind a purchase and the appealing factors which contributed to that purchase. We’ll then have our Gen Y resources design a website that would appeal to them personally to ensure that the attention of their fellow Gen Y’ers are captured.
This is a rare service offered in this industry, so take the guess work out of building a ‘Gen Y solution’!
Reputation for Quality
With so many different web service providers in today’s market, a business owner is often faced with the difficult decision of putting their trust and investment in several providers which neither they or their colleagues have not had any dealings with.
Since KwikWeb’s early days, our client base has grown primarily through satisfied clients making word-of-mouth recommendations to others. In such competitive market, the reputation we have worked hard to build is our greatest asset so you can be confident that we will do everything we can to protect it.
When you demand premium quality and reliability - count on us to get the job done right the first time.
Reliability Promise
Ever been frustrated by an IT ‘professional’ who is frequently non-contactable, doesn’t return your calls and emails, and gives you the run-around? Ever had a service provider promise to deliver a project by a certain date and fail to do so without even notifying you?
We too have faced such frustrating situations and this is one of the key reasons why KwikWeb was founded – to provide a completely reliable service that clients could simply depend on to get the job done right and on time.
Our promise is that we are always contactable and keep our clients involved and updated every step of the way. In the unlikely event of any mishaps, we’ll take responsibility of the issue and do everything we can to minimise its impact. Being honest and accountable is the only way we believe in doing business.
Superior Service
KwikWeb is dedicated to providing the best possible service in a professional, personalised and friendly manner. Our goal is to develop successful, long-term business relationships with our clients and continuously support their online strategies. Our clients can certainly depend on us solely to satisfy all their online requirements through our in-house functions and broad business networks.